Hostgator to the Rescue
Hostgator Problem Solving
This can happen to anyone and does.
In the morning the website is up and running fine. In the afternoon you go to log in and you get a database error message.
Your site is down.
Luckily you backed up your data the day before after your last post so you don’t have to worry. Think again.
So you get on the phone and call your Host, in my case Hostgator.
I explain my situation to the Hostgator rep and he does some checking on his end. We end up loading in my back up and I notice that none of my images are loading on the site.
My embedded videos are there, the text data and banners are all showing. The sidebars all look good. It’s just the images that don’t load.
We decide at this point to fill in a ticket so that a back up database can be taken from the Sunday global back up Hostgator does on Sundays.
My rep is real patient as I fill in the ticket form with his assistance since I would have blown it if I had done it on my own.
I get email confirmation of my ticket submission with the notice that they will work as quickly as possible to implement it.
Thirty minutes later, I get confirmation that my back up has been loaded on the site. It’ll cost me $15. No problem.
When I go to the site I notice the problem hasn’t been solved. My images are still not there.
That tells me the database may not be where the problem is because on Sunday my site wars running fine and a back up would reflect that.
I call Hostgator and get Eric on the phone.
I lay out the issue to Eric and he reopens the ticket and starts to think it through.
Now these call centers don’t like to see a lot of time running on a call but at no time was there pressure to close it out and submit a new ticket.
He goes on the site and sees for himself what is going on and notes the missing images. LInks from the images are working, it is the image itself that is not loading.
So he does a couple of things. He checks the folder and files for the images and finds that they are there waiting to be referenced for loading.
He goes back and checks the integrity of the database and finds it to be in order. The database code has no errors and references the images for loading.
He then has to get authorization to go beyond his normal operating parameters and check the server status to see if it was connecting database with image files properly.
It is a hunch and it pays off.
Some forty minutes into the call, my site was back up and in full working order.
I want to thank Eric and Hostgator for the can do attitude. There are no problems only solutions if you have the right mindset and take the time to think out of the box.
Lessons learned.
Back up your site. That takes care of one important variable in the mix and makes it easier to eliminate that from the list of potential problems and find a solution.
Work with your rep. I was put on hold for three or four stretches of time. I considered that a plus. I was getting closer to a fix.
Take notes. You learn a lot from these experiences. I know what I’ll suggest if this happens again and I don’t get a rep as experienced as Eric.
And thank your Host. Thank you Hostgator, for giving your reps the time and space to work on solutions. Not all companies do that.
So there you have it. A day in the life of an affiliate marketer.
Stay with it ,stay well and may your travels be prosperous.
Google Realtime Search
Google Realtime Search Update
Google Realtime Search has gone through an update. There is now a new and improved Realtime Search.
I uploaded two videos to my YouTube channel so you can see what I am talking about but here is a short outline.
How do you Access Google Search
Google Realtime Search Updates Tab
When you do a Google search you get a page that returns organic results in the center column. You have sponsored ads at the head of the page or on the right column. And on the left sidebar or column you can select a drop down menu with a host of search filters.
One of those filters is the Updates filter. That is one way of accessing Google Realtime search results.
A second way to access Realtime Search results is to enter the url Http://Google.com/realtime.
Where Is The Information Coming From?
What you get when you see results for a particular query will be realtime information coming from Twitter and Facebook, news sources, be they newspapers, tv stations and relevant news media outlets and blogs.
The information is coming from sources as it is posted in realtime so it is current and fresh off the presses.
This is the google answer to twitter and other realtime sites where people post their every thought or action.
In the case or twitter, there is a feature called Conversation View that lets you click a particular twitter feed and access that feed to see its full thread archives and all.
All of this brings you information as it is being released and lets you stay informed and on top of your niche or area of interest.
Geo Targeting
Another feature you can do is filter your information by location. It will return information sourcing from your locality or if you choose the custom option, from the locality of your choosing.
If you are in the need of the latest information about anything, Google Realtime sSearch is now one more tool available to you.
Check out my two videos to see how it works.
Google Realtime Search Geo Targeting
That’s it. Hope this comes in handy. Stay with it, Stay well and May Your Travels Be Prosperous.
YouTube Charts
YouTube Marketing
YouTube has introduced a new video section called Charts where it will be featuring top videos
It’s called Charts and is designed to keep you updated on which videos are trending in real time and also which are all time stand outs.
It also shows how videos measure up against each other.
It takes the top 100 in the most viewed, most subscribed and most liked categories.
You can filter by time frame; today, this week, this month and all time. The one exception is the most subscribed does not filter for the today time frame.
YouTube would like to hear some suggestions from the community, so feel free to let them know.
I would like to see a break down by genre, say comedy, news, pets following the video types you can drill down on the browse categories page.
That said, it’s a great tool to see what is trending and I already got a couple of ideas of what might be some good niches to research.
So take a look and see for yourself. You can check it out at www.youtube.com/charts.
I also have a video you can check out called YouTube Charts on my YouTube channel if you are a visual learner like me.
So stay with it, stay well and may your travels be prosperous.
Rss Feed
Translator
-
-
Useful Resources
Networked Blogs
